FAQ

  • Which size fits me?
    Each product has a size chart in the description, there you can see the right size for you
  • My delivery doesn't arrive!
    Write an email to neconnects@hotmail.com to resolve this issue as soon as possible 
  • Can I return an item?
    Yes, you have a 14-day right of cancellation with us. the item must be back in our warehouse within 14 days of your arrival. Unfortunately, we cannot accept returns of sale items or gift cards unless there is a defect. The same applies to pre-order orders. 
  • Which payment methods do we accept?
    PayPal
    Klarna
    Visa, Mastercard, Amex
    Google Pay
    Apple Pay
    eps
    iDeal
    ShopPay